Yes, we do, and we offer free worldwide shipping! We process and craft your orders in 3-5 days, and shipping times are typically 12-15 business days. Please refer to our Shipping Policy page for full detail.

Our processing time is the time it takes for us to hand craft your orders! We have a processing time of 3-5 business days to craft your orders and meticulously prepare them for our trusted shipping couriers. 

You simply plug the LuminWorks canvas with the USB that comes with it, and turn on the light switch, then your canvas will be lit up with magic!

Yes! We craft all of our luminous frames by ourselves. We value the authenticity of art, and from the start of our first brush strokes to putting our pieces into the packaging box, all this is done by us with extraordinary care :)

We do offer customizations and would love to take commissions! Shoot us a direct message through Instagram and lets work together :)

In most cases we do not, however there are situations where we have a limited restock. All release and restock information is sent via our mailing list and social media. We suggest signing up for the mailing list for product re-release updates. Signing up is the best way to stay current of all pending releases and other updates.

Please email us at support@luminworks.com and our support team will get back to you within 24 hours.

Emails are answered monday - friday between 9:00 AM. - 5:00 PM. Est. Emails received on weekends and holidays will be answered the next business day. If the inquiry is regarding an existing order, please make sure to include the order number and a message to expedite the response and resolution. Please note, sending multiple emails with different messages may slow down the response time. We encourage customers to send one message per order inquiry.